"Staff left the seminar feeling a sense of pride for the work they do and how important they are to the overall business. They now have a clearer understanding of the organisational goals and how important they are to the success of those goals..."

Samantha Protopapis
Craigieburn Sporting Club

"Archie Auld has the uncanny ability of being able to present these seminars and workshops in a way that is straight-forward, easy to understand and being both entertaining and informative..."

Steve Curtis
General Manager - The Wonthaggi Club

"His preparation, knowledge, delivery and dedication is truly outstanding and a breath of fresh air to the hospitality industry..."

Rhys New
General Manager - The Tigers Clubhouse

"Archie completed a thorough and in-depth analysis of the gaming room, which went above and beyond the level, performed by us in venue, and that of our Provider. The results of the analysis were important in enabling us to negotiate a far more improved product selection..."

Adrian McMahon
General Manager - The Bendigo Club

"It is vital that the presenter is able to engage the attention of the staff and even more vital to maintain their interest whilst getting the vital message across in an articulate and timely manner during the training session… Archie is a master of all of this..."

Helen Stefanou
General Manager - Darebin RSL

"We will continue to invest in Archie’s services to reinforce previous sessions held and to introduce new training programs in order to promote growth and improvements in our staff..."

Kerry Scarlett
General Manager - Mulgrave Country Club

"In this new industry, Archie is a breath of fresh air and desires to assist his clients to improve... He wants to make a difference!"

Steve Curtis
General Manager - The Wonthaggi Club

"b2b Venue Services offers a professional and real approach, courses can be amended to be Club specific and Archie comes to the Club with enthusiasm to help improve your venue in any or every area..."

Jess Feather
General Manager - Morwell Bowling Club

"Archie's training is conducted with great passion, and this passion is passed directly onto the participants and in turn to the customer. He also gives great post training support. He states “I'm only a phone call away” and this is very true..."

Philip Dentith
General Manager - The Moonee Ponds Club

"I can certainly see great improvement in the confidence level in Rhys. This is arising from his sessions with your 'wise counsel' and is also part of his own self-confidence in his ability to handle the job..."

John Kerr
Director - The Tigers Clubhouse

"My staff not only enjoyed his vast knowledge of the Club environment and interesting anecdotes, they are looking forward to further workshops..."

Denise Rutzou
General Manager - Monbulk Bowling Club

"He is able to provide a fully comprehensive analysis that looks not only at our floor but also independently highlights concerns on RTP%, Percentage Contribution to Floor by Machine, Game and Credit Value plus Recommendations on new Machines and Games with an expected timeframe to achieve full payback of capital costs / return on investment..."

Nick Zurcas
Director - Sherbourne Terrace

"It has been very noticeable in how the attitude of my staff has changed by each of them displaying a more positive and confident attitude..."

Ken Yates
General Manager - Kangaroo Flat Sports Club

"Archie’s professional approach combined with his witty sense of humour enhanced our training experience by engaging our staff and making training relative..."

Daniel Martin
General Manager - The Dandenong Club

"The staff all enjoyed the workshop and were able to open up and discuss issues openly and able to resolve issues with his guidance. Over time they have implemented items that were discussed and continue to talk about how good the workshop was..."

Craig Prothero
Manager - Mooroopna Golf Club

"I believe Archie’s greatest talent is his ability to listen to what the business requires and to adapt his services (including workplace training) to fit those needs and to deliver this service with such knowledge and enthusiasm that staff responds to it in a positive manner immediately..."

Brad Barnes
Venue/Hosptality Manager - Ballarat & District Trotting Club

"Archie’s passion for our industry is second to none and I highly recommend his services to any venue who is seeking to improve..."

Matthew McBain
General Manager - Trios Sports Club

"I have no hesitation in recommending Archie and his company to the hospitality Industry because he backs up what all of us managers are trying to get across to our staff..."

Stephen Cheater
Club Manager - City Bowls Club Colac

"This resulted in the Summerhill Hotel delivering outstanding performance, following the changeover, and being the Industry leader in Gaming improvement over the following 12 months..."

Bryan Steele
Managing Director & CEO - Summerhill Hotel

"I know that they will enjoy his refreshing instructional style and that the session will be entertaining as well as educational. It will also be delivered at a level that all our staff will understand..."

RT Coughran-Lane OAM
General Manager - The Yarram Country Club